TERMS & CONDITIONS:
- A one-time $2 charge at sign-up verifies and securely stores your card. There is no other sign-up fee.
- Hours used to set up your program, manage data and complete tasks for your team are tracked and charged at $15/hr to the card on file.
- We hold your Virtual Assistants to a 99% accuracy standard. A portion of your hourly rate covers Account Management and Quality Assurance for your team and VA, so you do not need to double-check work or manage and train your VA. Our team holds them accountable.
- Direct contact with your virtual assistant by email and Google Chat.
- We will contact you directly to set up an onboarding call, where we set up your tasks with your team. We will ask about your current systems and tracking so we can take over for you.
Agreement Terms: All communication and data exchanged between Elevated Remote Services and our clients is confidential. We guarantee our work and your satisfaction. If you are not satisfied with work completed, contact us within one week and we will redo it as needed. Client will not solicit or do business with any staff of Expert Realtor Services, Inc. (doing business as Elevated Remote Services, "ERS") for two years from Client's last payment. If Client solicits or does business with any ERS staff within that period, a fee of $20,000 is due immediately from Client.
Price: Hours worked are billed at $15/hr to the card on file. There is no monthly subscription and no minimum number of hours. If ERS team members change, we re-train and acclimate the new member to your systems.
Payment Terms: Hours worked in a month are charged to the card on file at the end of that month. Our goal is to keep working with a client as their team grows.
Cancellation Terms: You may cancel at any time. Notify your VA and Team Lead that you would like to stop. You will be charged for hours already worked, and no refunds are given for hours already billed.
Please review all Terms & Conditions HERE.