Virtual Call Center

Being able to effectively manage customer relationships across various communication channels such as voice, email, social media, SMS, and more has become crucial for the growth of any business in today's market. However, hiring a full-time staff to manage these tasks onsite may not always be feasible, especially as businesses continue to expand and face sudden market changes. To ensure smooth operations, our partner businesses often require assistance in two critical areas - customer support and sales. Our Customer Support team can serve as the first point of contact for customers seeking assistance with your products or services, addressing basic inquiries or providing troubleshooting solutions. Meanwhile, our highly trained Sales Team can engage in various revenue-generating activities such as lead generation, outbound sales, inside sales, and networking. By scheduling a discovery session with our Client Success Manager, we can help you focus on what matters most - your business. Let us provide the support you need to keep your daily customer-facing tasks running smoothly.

• Managed, Trained ISA
• 5 to 8 qualified nurtures per week
• Roleplays, Script Training and Calibration
• Weekly Reports
• Monthly review meetings