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Client Testimonials

What Real Estate Teams Say
About Working With ERS

50+ Teams Served
5.0 ★ on Clutch
5.0 ★ on Google
Since 2016 Trusted Partner
Fresh From Our Clients

Ryan & Brian Real Estate Team

Brian and Tania Reed both left reviews this week — here's what they had to say after 7 years of partnership. Read their full case study →

Brian Reed — Ryan & Brian Real Estate Team
Brian Reed
Broker & CEO · Ryan & Brian Real Estate Team
G
Google Review · Verified
★★★★★

"ERS handles our transaction coordination, data entry and database management processes, along with managing the trackers necessary to evaluate our business. They have been assisting us since 2019 and have done nothing less than 5-star work. Very little training and oversight has been needed as the individuals working with our team already knew our industry and were able to plug in immediately. Everyone with ERS are highly trained/skilled and extremely efficient at their jobs. So much so, I regretfully forget we have a virtual team working for us as oversight is not required. We highly recommend!"

Ryan & Brian RE Team · Partner Since 2019
Tania Reed — Ryan & Brian Real Estate Team
Tania Reed
Operations · Ryan & Brian Real Estate Team
G
Google Review · Verified
★★★★★

"Our company has worked with ERS since 2019, they have helped us get much more organized and be able to read accountability with our agents clearly. Now they are full time and taken many tasks more from cleaning our database to have a full time transaction coordinator. They are not only very detail oriented, they are super knowledgeable, smart and super fast learners. Their team members are also very kind and honest. We are blessed to have them on our team and will recommend to anyone that wants to upscale their team."

Ryan & Brian RE Team · Partner Since 2019
Brian Reed — Clutch Review
Brian Reed
Broker & CEO · Ryan & Brian Real Estate Team · McAllen, TX
C
Clutch Review · 5.0 · Quality, Schedule, Cost & NPS all 5.0
★★★★★

"By far the best virtual assistance company we have worked with and the only one we work with now. ERS has delivered on every task we have ever asked them to perform. They do everything at the highest level. Reduced back-office tasks that are not the most dollar productive for our team by 90%. All tasks are always completed on time — follow up on our end is never required. They are more highly efficient at the tasks we need done than the local marketplace can provide."

"I'd give more stars if I could" "Never miss a deadline, generally finish early" "Pricing is fair and they over deliver on value" "I refer all the time"
When Partnerships Come Alive

Moments with Our Clients

Mimi Hsu, Director of Operations at HPREA Team, visited the ERS India team in Coimbatore — putting faces to the names behind 8 years of seamless partnership. Read their full case study →

Mimi Hsu visiting ERS India team in Coimbatore
Mimi Hsu · HPREA Team Director of Operations · Charlotte, NC
Mimi Hsu with her core ERS VA team in Coimbatore
Mimi with Her Core VA Team ERS Delivery Centre · Coimbatore, India
Mimi Hsu — Director of Operations, HPREA Team
Mimi Hsu
Director of Operations · HPREA Team
G
Google Review · Verified
★★★★★

"We have had ERS with us since 2017 and I'm not sure what the business would look like now if we didn't hire them back in 2017. We started with one person and continued to add on ERS experts as the business grew. We now have 6 VAs and some have been with us for practically the entire time. They take all the stress off of the analytics and reporting. We are able to elevate our admin and staff and leadership to be really able to spend time training the agents and helping grow their business...which ultimately helps us stay in business. So Thank you to all of you that work with us and take care of our team members and clients!"

HPREA Team · Partner Since 2017
Mimi Hsu — Clutch Review
Mimi Hsu
Director of Operations · HPREA Team · Charlotte, NC
C
Clutch Review · 5.0 · Quality, Schedule, Cost & NPS all 5.0
★★★★★

"They take all the stress off of the analytics and reporting. We are able to elevate our admin and staff and leadership to be really able to spend time training the agents and helping grow their business — which ultimately helps us stay in business. We have had ERS with us since 2017 and started with one person, continuing to add ERS experts as the business grew. We now have 6 VAs, some with us for practically the entire time."

Jan 2016–Jan 2026 $200K–$999K 6–10 VAs assigned Areas for improvement: None
★★★★★

"ERS helps us to have our staff concentrate on higher-level aspects of our business and stay out of the minutiae. Which in turn enables us to provide a higher level of client care service to our clients. This provides us with a greater number of 5-star reviews, greater number of referrals, which results in higher-level sales."


Dawn Knox — Client Care Manager, AJ Team Keller Williams
Dawn Knox
Client Care Manager
AJ Team · Keller Williams Realty
★★★★★

"Working with you guys was just a complete next level. Systems like this are high-level — you're world-class across the country with top teams. What you guys do is amazing."


Lars Hedenborg — Founder, Real Estate B-School
Lars Hedenborg
Founder
Real Estate B-School
★★★★★

"I am a big believer that you have to inspect what you expect. Vishnu and her team always come back 100% correct!"


Thomas Elrod — Owner, High Performance Real Estate Advisors
Thomas Elrod
Owner
High Performance RE Advisors
★★★★★

"ERS allows my admin team to work on the most dollar productive activities. They are quick to learn, implement our systems, and suggest tweaks to make the process more efficient. We are very pleased with ERS!"


Brian Reed — Owner, Ryan and Brian Real Estate Team
Brian Reed
Owner
Ryan & Brian Real Estate Team
★★★★★

"I love the fact that it's a source we can keep adding different tasks to — and they are already familiar with our business. It has saved us lots of time in tracking, accountability, and opened up doors for growth."


Melissa Thompson — Owner, Melissa Thompson Team
Melissa Thompson
Owner
Melissa Thompson Team
★★★★★

"Accountability is love. I see ERS as a tool that shows we care about our team's goals — not just whether tasks got done. They make that possible every single day."


Tara Limbird — Owner, Limbird Real Estate Group
Tara Limbird
Owner
Limbird Real Estate Group
★★★★★

"ERS is extremely responsive to our needs and employs excellent proactive communication and reporting."


Trey Carroll — Systems Manager, Kittle Real Estate Team
Trey Carroll
Systems Manager
Kittle Real Estate Team

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