"ERS is extremely responsive to our needs and employs excellent proactive communication and reporting."
Trey Carroll
Systems Manager, Kittle Real Estate
About Elevated Remote Services — Real Estate Virtual Assistants Since 2016
Elevated Remote Services (Formerly Expert Realtor Services) (ERS) is a managed virtual assistant company built exclusively for high-performance real estate teams across the United States. Since 2016, we have helped 50+ teams delegate their operations — from listing coordination and transaction management to CRM support and performance reporting — so their agents can focus on what matters most: closing deals.
ERS was founded by Dave Friedman, Owner of the Dave Friedman Team in South Carolina. After growing his own team from 3 agents and 80 deals to 10 agents and 400+ deals in just 3 years, Dave built the systems and processes that power ERS today — and made them available to real estate teams nationwide.
Our headquarters are in Mount Pleasant, South Carolina. Our delivery team operates from a secure, key-card locked office in Coimbatore, Tamil Nadu, India — supervised by dedicated team leaders and delivery managers who ensure consistency, accountability, and zero downtime.
Our Team
Meet The Ones Who Make It Happen
Dave Friedman
CEO
South Carolina, USA
Ellie Thigpen
Director of Operations
South Carolina, USA
Suresh Rahul
CEO (India Operations)
TN, India
Vishnu Priya
Delivery Manager
(India Operations)
TN, India
Our Clients, Our Partners
Beyond the Screen — Building Real Partnerships
Every partnership we build starts with trust formed across time zones — and every once in a while, we get to make it real in person.
Why Teams Choose ERS
Not a Freelancer. Not a Staffing Agency.
ERS is a managed real estate VA service — built for high-performance teams who need reliability, not risk.
Trained Team — Not Freelancers
Every ERS VA is part of a managed, trained team based in Coimbatore, India. No recruiting, no vetting, no onboarding from scratch — your VA is ready from day one and backed by a delivery team that holds them accountable.
Behind Your TC — Not Around It
For Transaction Coordination, ERS works strictly behind your in-house TC — handling back-office prep, drafting, and filing without any direct buyer or seller contact. Your compliance stays intact, your client experience stays uninterrupted.
Built-In Accountability & Reporting
ERS doesn't just do the work — we track it. Scorecards, reports, and activity logs are built into every engagement so your leadership always has visibility into what's being done, when, and how well.
Scales With Your Growth
Start with one VA and one service category. Add hours, add VAs, or add service categories as your team grows — no new contracts, no downtime, no starting over. ERS is designed to grow alongside you.
Long-Term Partnership Model
Our longest client has been with us since 2017. We don't churn VAs or reset relationships — the longer you work with ERS, the better we know your business, your systems, and your standards.
No Contract. Cancel Anytime.
We earn your business every month. There are no lock-in contracts at ERS — just consistent delivery that makes cancelling something you'll never want to do. Plans start at $547/mo with no hidden fees.
Testimonials
What Real Estate
teams say
about ERS
“I am a big believer that you have to inspect what you expect….Vishnu and her team…always come back 100% correct!”
Thomas Elrod
Co-Founder, High Performance Real Estate Advisors
“Accountability is Love, providing information, telling each team you've set goals for yourself and your family. I see it as a tool that we care about them and their goals versus just being you didn't get enough calls this week. you do every task.”
Tara Limbird
Rainmaker Limbird Team
Join Us!
Be an Affiliate
Do you work with real estate teams, brokerages, or coaches who could benefit from dedicated virtual assistant support? Join the ERS affiliate program and earn complimentary services for every team you refer.
Get On A Call With Us
Meet with us to receive a Personalized Business Audit!
We understand your team might be different and you are looking for services customized to your team. Talk to our Team to discuss the best plan for you!