How do I train my virtual assistant?

You record your processes once using a screen sharing tool. ERS learns from those recordings and replicates your workflows exactly. You never have to train again unless your process changes. Full deployment typically takes 4-6 weeks.

Can my virtual assistant work in my time zone?

Yes. ERS virtual assistants operate on US time zones, generally covering 10am to 7pm EST, accommodating Eastern, Central, Mountain, and Pacific time zones.

Is there a contract or long-term commitment?

No. ERS operates on a no-contract, cancel-anytime model. You pay monthly and can scale up, scale down, or cancel whenever your needs change.

Can I hire more than one virtual assistant?

Yes. Many ERS clients start with one VA and add more as their business grows. The Dave Friedman Team and High Performance Real Estate Advisors both grew from 1 to 6 ERS virtual assistants over time.

What real estate CRMs does ERS work with?

ERS virtual assistants are trained across all major real estate CRMs including Follow Up Boss, KVCore, Salesforce, LionDesk, HubSpot, Chime, and others. They also work with all major MLS platforms across US markets.

What is included in the setup fee?

The one-time setup fee covers full recruitment, vetting, DISC and aptitude testing, and 4-6 weeks of real estate-specific training. Your VA arrives fully trained in real estate workflows, CRM systems, and your specific processes — no repeated training required.

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